We deliver anywhere in Brazil. The estimated window is 7 to 12 business days after payment is confirmed. As soon as your order is dispatched you'll get a tracking code by email.

Yes. Every order ships free to any address in Brazil, with no minimum spend.

Once your order ships, we email you the tracking code. Enter it on the Correios site or on the carrier's site named in the email to follow it in real time.

Not at the moment. We deliver to every Brazilian state, capitals and interior, but we don't ship internationally.

We accept PIX (with an automatic 5% discount) and credit card.

Select PIX at checkout and 5% comes off your order total automatically. The discount shows in the cart summary before you confirm.

Yes. Payments are handled by certified processors over an encrypted SSL connection. Brazipromo never stores your card details.

Yes. You have 7 calendar days from delivery to request a return, no reason required, under Art. 49 of the Brazilian Consumer Code. Email contact@brazipromo.com with the subject "CANCELLATION".

Yes. Every Brazipromo product carries a minimum 90-day warranty against manufacturing defects. If something's faulty, send photos or a video to contact@brazipromo.com and we'll resolve it with a replacement or a full refund.

Once we receive the returned item, the refund is processed within 10 business days to your original payment method. Credit card reversals can take up to two billing cycles depending on your issuer.

No. You can check out as a guest. Creating an account just makes it easier to see your order history and track deliveries.

Go to /account/login, enter your email, and we'll send you a one-time access code. No password to remember.